Refund policy

Custom rod sales are final. Each rod is built to order, so we do not accept returns or offer refunds on custom builds.

Manufacturing Defects

If a rod arrives with a defect in workmanship or materials, we will repair or replace it at no cost to you.

Shipping Damage

Please inspect your order upon arrival. Any shipping damage must be reported within 7 days.

Include photos of the packaging and the rod so we can file a claim and get a replacement started.

Non-Warranty Repairs

Breakage from use, accidents, or normal wear is handled case-by-case. A standard repair fee may apply.

How to Start a Claim

Email us at bozemancomposites@gmail.com with your order details and a description of the issue.